Return & Refund Policy
At Lissy Bees Boutique, we want you to love your purchase. If you’re not completely satisfied, we’re happy to assist within the guidelines below.
Return Eligibility
To qualify for a return:
- Returns must be initiated within 7 days of the purchase date.
- Merchandise must be unworn, unwashed, and in its original condition. Items must be odor & residue free.
- Original tags must remain attached.
- The original receipt or proof of purchase is required.
Refunds & Exchanges
Only full-price merchandise is eligible for:
- Refund to the original payment method, or
- Exchange for another item of equal value, or
- Store credit
Once your return is inspected and approved, your refund will be processed. Processing times may vary depending on your payment provider.
Final Sale Items
The following items are Final Sale and are not eligible for refund, exchange, or store credit:
- Sale items
- Clearance merchandise
- Doorbuster promotions
- Any items specifically marked “Final Sale”
Damaged or Defective Merchandise
If you receive an item that is damaged or defective, please contact us within 48 hours of receiving your order. Include your order number and photos of the item so we can assist you promptly.
Online Orders
Customers are responsible for return shipping costs unless the item received was damaged or incorrect. Original shipping charges are non-refundable unless required by law.
Contact Us
Lissy Bees Boutique
674 Main Street
Groveport, Ohio 43125
Email: Melissabennett@lissybeesboutique.com
Phone: 614-314-7427